Top Customer Support Companies

CloudMasonry

Chicago, IL

Verified
Min. project size

$10,000+

Employees

50 - 249

Hourly Rate

$150 - $199 / hr

About

CloudMasonry is the Salesforce consulting services partner focusing on maximizing the investments made in cloud-based technology.

Core Services
Specialization
Founded

2018

P-MAT Score The PMAT Score is evaluated based on parameters that define a company's capability to deliver:
  • Global Customer Outreach
  • Company Web Presence
  • Niche Technology Work Experience
  • Market Reputation

80/100

Presence

01 Country

www.cloudmasonry.com

Blue Valley Marketing

Home, Kansas

Verified
Min. project size

$9,000+

Employees

201-500

Hourly Rate

$99 - $149 / hr

About

Since 1991, Blue Valley Marketing has supported businesses operating in B2B markets, media and publishing industries.

Core Services
  • Market Research
Specialization
  • New Business Development /Demand Generation
Founded

1991

P-MAT Score The PMAT Score is evaluated based on parameters that define a company's capability to deliver:
  • Global Customer Outreach
  • Company Web Presence
  • Niche Technology Work Experience
  • Market Reputation

80/100

Presence

01 Country

Website

https://www.bluevalleymarketing.com/

Aidey

Manila, Metro

Verified
Min. project size

$7,000+

Employees

11 - 50

Hourly Rate

$99 - $199 / hr

About

Aidey provides 24/7/365 customer support from the Philippines with native English support representatives.

Core Services
  • Outsourcing/Offshoring
Specialization
  • Outsourcing, Customer Service
  • Customer Support
Founded

2013

P-MAT Score The PMAT Score is evaluated based on parameters that define a company's capability to deliver:
  • Global Customer Outreach
  • Company Web Presence
  • Niche Technology Work Experience
  • Market Reputation

80/100

Presence

01 Country

Website

https://aidey.net/

Simply Contact

Dnipro, UA

Verified
Min. project size

$10,000+

Employees

501-1,000

Hourly Rate

$49 - $99 / hr

About

Simply Contact is a top customer support outsourcing company offering multilingual and multichannel customer services globally.

Core Services
  • Outsourcing and Offshoring Consulting
Specialization
  • Ecommerce support
  • Amazon customer support
Founded

2013

P-MAT Score The PMAT Score is evaluated based on parameters that define a company's capability to deliver:
  • Global Customer Outreach
  • Company Web Presence
  • Niche Technology Work Experience
  • Market Reputation

80/100

Presence

02 Country

Website

http://www.simplycontact.com

Helpware

Lexington, Kentucky 40507, US

Verified
Min. project size

$10,000+

Employees

1,001-5,000

Hourly Rate

$99 - $149 / hr

About

Founded in 2015, Helpware is a company taking a modern approach to the outsourcing industry.

Core Services
  • Outsourcing/Offshoring
Specialization
  • Backoffice Support
  • ML Training
Founded

2015

P-MAT Score The PMAT Score is evaluated based on parameters that define a company's capability to deliver:
  • Global Customer Outreach
  • Company Web Presence
  • Niche Technology Work Experience
  • Market Reputation

80/100

Presence

03 Country

Website

https://www.helpware.com

Hugo

Chicago, Illinois

Verified
Min. project size

$6,000+

Employees

1,001-5,000

Hourly Rate

$50 - $159 / hr

About

Hugo is transforming the future of a continent by re-envisioning the future of its work. We exist to provide BPO excellence to our customers by investing heavily in the very best of African talent.

Core Services
  • IT Services and IT Consulting
Specialization
  • Customer Experience
  • Outsourcing
Founded

2017

P-MAT Score The PMAT Score is evaluated based on parameters that define a company's capability to deliver:
  • Global Customer Outreach
  • Company Web Presence
  • Niche Technology Work Experience
  • Market Reputation

80/100

Presence

01 Country

Website

https://hugoinc.com/

SupportYourApp

Wilmington, Delaware 19801, US

Verified
Min. project size

$10,000+

Employees

1,001-5,000

Hourly Rate

$99 - $149 / hr

About

SupportYourApp is a Support-as-a-Service company that has been providing secure technical, customer support and CX services to growing companies around the globe since 2010.

Core Services
  • Customer support (Front desk, Tier 1)
  • System setup and Integration
Specialization
  • Back Office Support, 24/7
  • Inbound Services
Founded

2010

P-MAT Score The PMAT Score is evaluated based on parameters that define a company's capability to deliver:
  • Global Customer Outreach
  • Company Web Presence
  • Niche Technology Work Experience
  • Market Reputation

80/100

Presence

03 Country

Website

https://www.supportyourapp.com

Connext

Honolulu, HI 96707, US

Verified
Min. project size

$10,000+

Employees

1,001-5,000

Hourly Rate

$99 - $149 / hr

About

Connext provides managed remote staffing services and helps companies build custom offshore teams.

Core Services
  • Human Resources Services
Specialization
  • Outsourcing
  • Accounting
Founded

2014

P-MAT Score The PMAT Score is evaluated based on parameters that define a company's capability to deliver:
  • Global Customer Outreach
  • Company Web Presence
  • Niche Technology Work Experience
  • Market Reputation

80/100

Presence

02 Country

Website

https://www.connextglobal.com

TDCX

Singapore

Verified
Min. project size

$6,000+

Employees

10,001+

Hourly Rate

$99 - $149 / hr

About

Singapore-headquartered TDCX provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, to build customer loyalty, and to protect their online communities.

Core Services
  • Outsourcing and Offshoring Consulting
Specialization
  • Outsourced Customer Service
  • Technical Support
Founded

1995

P-MAT Score The PMAT Score is evaluated based on parameters that define a company's capability to deliver:
  • Global Customer Outreach
  • Company Web Presence
  • Niche Technology Work Experience
  • Market Reputation

80/100

Presence

01 Country

Website

https://www.tdcx.com/

XACT

Los Gatos, California

Verified
Min. project size

$7,000+

Employees

501-1,000

Hourly Rate

$99 - $199 / hr

About

Xactly provides the only AI-powered platform that combines revenue intelligence and sales performance management so organizations can unlock their full revenue potential.

Core Services
  • Software Development
Specialization
  • SaaS
  • Sales Performance and Incentive Compensation Management
Founded

2005

P-MAT Score The PMAT Score is evaluated based on parameters that define a company's capability to deliver:
  • Global Customer Outreach
  • Company Web Presence
  • Niche Technology Work Experience
  • Market Reputation

80/100

Presence

01 Country

Website

http://www.xactlycorp.com/